You’re probably looking for ways how to get google reviews for dental office because you’ve probably learned how vital they are. Whether for a restaurant, a movie, or the latest smartphone, you’ve probably read reviews yourself.
But what is it that makes reviews so important?
In addition to providing trust signals, reviews are a sort of “social proof.” Sociological proof is a social and psychological phenomenon in which people replicate the activities of others to reflect what is deemed “correct” behavior.
As per a survey about the significance of dental office ratings, over 63 percent found them significant in their decision-making. Although this study focused on individuals looking for cosmetic dental operations, this industry-specific data verifies what less industry-specific ones have shown: that reviews are a key part of selecting a provider.
Although we’ll get into more depth about individual review sites later, for now, we’ll just mention that customers seeking these dental services regarded Google reviews to be the most essential, with Healthgrades taking second place.
The importance of reviews, however, does not end there.
The truth is that most dental businesses do not ask for reviews in the most efficient manner.
You’ve missed a significant chance to receive a review from a patient once they walk out the door. We discovered that the conversion rate of getting a review when the patient is in the office vs. after they have left is more than 50%, down to less than 3% based on ten years of data.
Your practice requires a strategy for getting patients to leave a review on their phones while still in practice. We’ll show you an exact process how to get google reviews for dental office within no time.
Don’t expect a review from every patient. Focus on your satisfied customers and prepare a plan to ask them questions when they visit for their appointment.
Encourage them to leave a quick review as they’re still sitting in the chair if one of your patients has a particularly positive relationship with one of your team members. Prepare a list of dental patients who you think would be glad to give a review. Dental clinics implementing this method are more likely to receive positive online dental patient reviews than those not.
Make specific requests for reviews from your team members, and have them report back on how it went.
I am sure you must have understood about the importance of Google Reviews and their importance in the online industry, but here is a nice guide on how you can ask for reviews and its templates.
The more positive reviews you have for your dental practice, the better. Those interested in your services will be able to read what previous clients have said about you and whether they had a positive or negative experience. Offer an incentive or discount to people who leave favorable feedback instead of depending solely on word-of-mouth.
For example, you can give people who submit reviews a 20% discount or give them a free exam if they upload a photo of themselves happy on social media.
You don’t want to miss out on getting a strong recommendation from a dental patient because they’re unsure where to write the review. And, believe it or not, many patients have never left a review online.
Make sure you have active Google and Facebook accounts if you don’t already.
Add a profile photo to your review pages; we recommend using your practice logo for easy recognition. Include your address, hours of operation, and any other relevant information that may enable a potential patient to discover more about you and contact you.
Here’s a basic rundown on how to get Google reviews for dental office:
To begin, don’t buy fake reviews online or just have your employees, colleagues, or family leave you reviews to give you the appearance of credibility. It is preferable to gather them organically and ethically.
Because buying reviews is against Google and Yelp’s terms of service, your SEO could suffer, resulting in the removal of reviews and have warnings put on your website. Google’s policy can be seen here.
Second, make sure your reviews are up to date. According to a Bright Local study, 44 % believe a review must be submitted within a month to be meaningful. Organically obtaining reviews is tough, but dental clinics that actively seek feedback from their patients can experience positive outcomes.
After an appointment, several dental practice management software solutions allow you to send a text or email to your patients. Make the most of your post-appointment communication by asking for a review and adding a link to your Google My Business listing, so all your patients have to do is click the link and start typing!
If your practice management software doesn’t offer this feature, some tools are available in conjunction with your current software to increase the number of reviews. Birdeye, Podium, and Xoopah, for example, were designed expressly for dentists and can help you send automated messages asking for ratings.
These apps can be used independently, but they may also work in conjunction with your practice management software.
In general, it helps if people recall the positive aspects of working in your clinic and have a way to share those memories (for example: telling friends and family about it).
The best thing you can do, as usual, to acquire more reviews is to make sure your patients are happy. That is the most effective dental advertising there is!
Request a demo to learn more about how Xoopah’s review management tool may help your clinic improve its online reputation. The fast procedure used by Xoopah can help your practice collect 15x the number of reviews that standard platforms can, which will improve local SEO and, in turn, increase revenue.
Xoopah provides a step-by-step tutorial on setting up a Google My Business profile. It walks you through the five most important steps in establishing a business account. In Xoopah’s Frequently Asked Questions section, you’ll find all you need to know about Google My Business, from why it’s necessary to connecting payment accounts.
Allow Xoopah to assist your customers in finding your business, booking your services, and paying for them online. We handle everything under one roof for you. For additional information, please get in touch with us.
Every dental business has its reasons for collecting online feedback. Others seek to raise revenue, while others want to improve patient trust. In order to achieve the most positive evaluations when considering how to get Google reviews for dental office educate and teach your patients about how important reviews are to your success.
Take the time to welcome each of your patients and establish a welcoming atmosphere so they will want to return. You will create a favorable and lasting impression on each patient who walks through your doors if you make them feel welcome and valued and value their time and concerns.